To provide a better experience to our users, and to help us identify the parts of our website that perform best, we make use of cookies.

If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Alternatively, you may change your browser settings to block the use of cookies for this website, or for all the websites you visit. However, this will likely result in a degraded browsing experience.

What are Cookies?

A "cookie" is a piece of information that is stored on your computer's hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes. 

Cookies are used by nearly all websites and do not harm your system. 

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.  

Cookies are either: 

Session cookies - these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer.  Or Persistent cookies.  A persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

Cookies can also be categorised as follows: 

- Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.

- Performance cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.

- Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.

What Cookies do we set and use?

Here is a list of cookies currently in use, with an explanation of what each is, an indication of how long it lasts, and also an example of the information stored.

Cookie NamePHPSESSID     

Each time you visit the website we start a "session" and assign a unique ID. We can track various pieces of essential data for your session which are all stored on our server. The session ID only is stored in a temporary cookie, which is automatically deleted either after an extended period of inactivity, or when you close your browser.

Example content: 7survk07rpabnehml6m71qq8r6

Cookie Name - cookie_info_pane     

This cookie is set when the site is first visited and stops the cookie information pane from sliding down. Without it, the pane would appear on every page. This cookie will automatically expire after 1 year, if not deleted prior to that.

Example content: 1

Cookie Name - __qca

This cookie is part of Google Analytics, a tool we use to provide usage data for our website. This anonymous data helps us to better understand our users' needs and tailor the website accordingly. This cookie will automatically expire after 5 years, if not deleted prior to that.

Example content: P0-2042729258-1326381179870

Cookie Name - __utma

This cookie is part of Google Analytics, a tool we use to provide usage data for our website. This anonymous data helps us to better understand our users' needs and tailor the website accordingly. This cookie will automatically expire after 2 years, if not deleted prior to that.

Example content: 96149096.1412261866.1326381112.1337677471.1331082195.1

Cookie Name - __utmb

This cookie is part of Google Analytics, a tool we use to provide usage data for our website. This anonymous data helps us to better understand our users' needs and tailor the website accordingly. This cookie will automatically expire after 30 minutes, if not deleted prior to that.

Example content: 96649026.2.11.1339082435

Cookie Name - __utmc

This cookie is part of Google Analytics, a tool we use to provide usage data for our website. This anonymous data helps us to better understand our users' needs and tailor the website accordingly. This cookie will be automatically deleted either after an extended period of inactivity, or when you close your browser.

Example content: 96649076

Cookie Name - __utmz

This cookie is part of Google Analytics, a tool we use to provide usage data for our website. This anonymous data helps us to better understand our users' needs and tailor the website accordingly. This cookie will automatically expire after 6 months, if not deleted prior to that.

Example content: 96649036.1226381142.2.2.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)